Human Resouce Management Essay Example | Topics and Well Written Essays - 3000 words

Human Resouce Management - Essay Example The main features of the ‘best practice’ approach include strategy setting and planning, which places emphasis on management, regarding the need to set strategically designed organizational goals, then developing plans that will help the organization realize the strategic goals drawn to guide the organization (Bollinger, 2005). The second feature is risk management; where the feature directs that an organization should ensure that it develops and employs a system that will enable the management identify the risk facing the organization. The feature, further, insists on the need for assessing the risks as well as developing ways of treating the risks identified. A third feature is consultation, which emphasizes on the need for making consultations with involved parties, as well as other parties like the community of interest (O’Connor and Raber, 2001). The fourth feature is roles and responsibilities, which guides that the different members of the organization should perform their responsibilities and roles (Bollinger, 2005). The fifth feature is skills, independence and resources, which places emphasis on maintaining a balance between autonomy and control among members, so they can help reach organizational goals. The sixth feature is conduct and ethics, which emphasizes on the need for developing a mode of guiding interactions within and outside the organization. The seventh feature is job execution, where assessing the work of the board is given importance. The eighth feature is succession planning, which emphasizes on the need to develop a plan for the appointment of the successor of the overall manager. The ninth feature is financial and operational reporting, where emphasis is placed on the need to report operational and financial flows (Bollinger, 2005). The Best-fit approach to HRM holds that the practices of the human resources role should fit well with  other functions and organizational

Sales Research Paper Example | Topics and Well Written Essays - 250 words

Sales - Research Paper Example elling principle should incorporate three basic prescriptions: good communication; understanding of consumer preference; and ability to perceive emotional response of the customer. These philosophies are highly relevant for desired sales result. Effective communication is at the heart of all types of interaction. It facilitates better understanding of cross cultural values and promotes mutual respect. Good salesmen are able to ‘engage in behaviors that increase long-term customer satisfaction and avoid behaviors leading to customer dissatisfaction’ (Dunlap, Dotson, and Chambers 1988, p. 178). Indeed, effective communication and understanding of consumer behavior helps to customize the products to suit their needs. ‘Fundamental selling behaviors provide a mechanism through which salespeople can influence customers by satisfying customer needs (e.g., Spiro and Perreault 1979). A clever salesman is also flexible in his approach and changes his script according to the perceived responses of the prospects. The better he is, in understanding the delicate nuances of his prospects, better are his chances of clinching the sales deal. Dunlap, B.J., Michael J. Dotson, and Terry M. Chambers. (1988). Perceptions of Real-Estate Brokers and Buyers: A Sales-Orientation, Customer-Orientation Approach. Journal of Business Research, 17 (September),